The Impact of the Transition in Quality Management
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After analysis of the sentiments depicted in the article, it is relevant to note that the article is comprehensible. Moreover, the ideas presented are clear in that they show the transition between the management systems spanning from the ancient times of the Second World War, where there was the quality control characterized by failure of performance, product testing and less customer satisfaction. This led to the second face of management depicted by quality assurance programs. These programs were the first facelift of the view of management, where there was the certification from ISO.
Moreover, this period led into the quality management practices signified by more ISO certification and software quality analysis, which was more reliable and this system was a great advancement depicted by use of computerized interface programs. This then led to the total quality management practices, which creates the contemporary form of management of industries. This is characterized by customer satisfaction and diversification in products and services due to globalization of markets, which in turn has spurred need for fresh products in the market. However, the transition period for this modifications require advanced methods of management like the self-assessment, which is automated and deliberated upon by the lower and higher management in the organization putting no requirement to other forms of certification. This proves the familiarity with the ideas presented in the article.
On the other hand, the article is profound how it depicts the transition in evolution of management systems within organizations. I am contented with the context, since it raises awareness in the need for production of quality instead of certification. In real essence, this statement elucidates the need for business organizations to shift from concentration of analysis by standardization organization and instead focus on quality production while the major goal should be customer satisfaction. The reports of findings from the certification companies like the ISO should not be the limit of quality production. Overly, the quality should not be in the certificate but in the product, which should be the center stage for any service or production industry.
The stipulations from the context are also easy to comprehend. For instance, the option of self-assessment criteria of analysis of performance is the integral part of customer satisfaction without increased cost of production. For instance, the process involves employees within the organization spanning from the supplier, through to the auditor then to the customer analysis. This gives the easiest sequence of analysis of performance and quality production. It is also an essential mode in sensitization of occurrence of errors since it is automated. This implies that the system of involvement of employees in analysis of performance helps in identification of anomalies, thus aiding in correctional modes at early stages thus ensuring existence of the organization.